Role
Design Lead
Client
Pepper
Team
Pepper Development
Type
Production Design & Product Strategy
We overhauled the design and launched the 2.0 app for four different brands within a year and a half.
My team was tasked with updating the white label app which supports all standard functionality for a range of smart home devices from home security cameras to thermostats, lights and sensors. We applied usability best practises and simplified user interactions throughout the app and online user experience. In small teams of 2-3 designers, we revisited every device control, and every feature on the platform from subscription models, requesting emergency assistance, setting up custom automations, to the small details in the settings.
Some of the major changes to the app structure in 2.0 include moving to a navigation bar rather than hamburger menu, and an entirely rebuilt Rule flow and logic.
The structure of the app is conducive to many styles of IoT offering.
My team audited our partners and the people using their products and realized we had an overwhelming strength in our home security offering over home automation. The design team shifted focus to the features which best supported home security: camera controls, activity feed, send help features and supporting devices like motion detection and window and door sensors.
But the app remains flexible. Home automation, quantified home and data tracking like energy use are all supported applications of the platform.
